Reception Agent
Greets customers, understands the question and answers it on WhatsApp, Instagram or your website, in whatever language they used.
First reply in ~1.2 sAI agents that reply, qualify and book on WhatsApp, Instagram and your website. They answer in seconds, at any volume, while your team sleeps.
Do you have the 5kg basmati in stock? Can you deliver today?
Yes, 12 bags in stock. Delivery before 8pm today. Shall I place the order?
✓Order #A-2291 confirmed · 7:30 pm
Rider notified · invoice sent
The green tick is your AutomatePulse agent: 1.2 seconds.
21×
More likely to qualify a lead when you reply within 5 minutes rather than 30.
MIT / InsideSales.com · Lead Response Study
78%
Of customers buy from the business that responds first.
Lead Connect / InsideSales.com
42 hrs
Average first response to a web enquiry across 2,241 companies audited.
Harvard Business Review, 2011
95–98%
Open rate for WhatsApp business messages, versus roughly 20–25% for email.
Industry estimate · messaging platforms
Unanswered · live
00:00:00
This timer started when you scrolled here. Think of it as the order enquiry that arrived after closing time and is still sitting unread.
23%
Of companies audited never replied to the enquiry at all.
Harvard Business Review, 2011 · 2,241 firms
83%
Of customers expect to engage with someone immediately when they contact a business.
Salesforce · State of the Connected Customer
Every figure in this section is a published third-party benchmark on messaging and lead response, cited next to the number. None of them are AutomatePulse client results. Numbers inside product mock-ups are illustrative.
Without automation
11 h 58 m
Time to first reply. The customer had already gone elsewhere.
With AutomatePulse
2 m
From message to confirmed order, inside the 5-minute window.
{ The AutomatePulse engine }
AI agents on the front line, workflows running in the background, and your POS and CRM underneath as the single source of truth. Below is a demo conversation, played back at the speed it really runs.
Checked stock
Read from your live POS inventory, not a canned reply.
Created the order
A real record in your system, linked to the customer.
Triggered the workflow
Invoice, rider alert and follow-up all fired automatically.
We train each agent on your catalogue, prices, policies and past chats, so it answers the way your best staff member would.
The agent that takes the order hands off to the workflow that bills it and the report that counts it. It all runs as one system.
WhatsApp, Instagram, Google Sheets, your CRM, your POS and payment links, all connected during onboarding. No months-long integration project.
01 / 03
Replies instantly on WhatsApp, Instagram and your website, at any hour and any volume, with no queue. Customers type the way they talk, in English or Roman Urdu, and get a real answer in seconds.
Greets customers, understands the question and answers it on WhatsApp, Instagram or your website, in whatever language they used.
First reply in ~1.2 sChecks real availability, books the slot, sends reminders and handles reschedules without back-and-forth.
Writes to your calendarAnswers price, size, variant and stock questions from your live inventory, then turns the chat into an order.
Answers against live stockAsks the questions your sales team would ask, scores the lead, and saves it to your CRM with the full transcript.
Scored before you read itFollows up on abandoned carts, unanswered quotes and half-finished bookings, once and politely, at the right time.
Revives quiet threadsCustom automations that link your apps: invoices, stock alerts, daily reports, sheet syncs, approvals. Built on n8n, hosted and maintained by us.
Runs 24/7 on schedulePoint of sale for shops and restaurants, with barcode scanning, thermal receipts, a cash drawer, returns, a credit (udhaar) ledger and a Windows till that works offline.
Keeps selling offlineOne record per customer covering chats, orders, balances and history, plus a portal where customers check their own orders and invoices.
One source of truthSends payment links, confirms receipt and reminds late payers on the schedule you set.
Chases unpaid invoicesA plain-language summary of what customers asked, what sold, what they abandoned and which hours cost you money.
Every Monday morning{ The workspace }
Turn on the modules you need, watch one workflow take an order from chat to invoice, and read your whole week in a minute.
01
Every module lives in one place, and each one runs only when you switch it on. Try the toggles.
02
One message from the customer, and everything behind it (stock, billing, delivery) runs without anyone touching it.
03
What customers asked, what converted, and which hours cost you money, delivered every Monday.
01
A short call about how customers reach you today: the questions that keep coming up, the jobs that eat your team's hours, and the times nobody is watching.
02
We set up the agents and workflows your business actually needs, then test them against your real messages and data before any customer sees them.
03
POS, CRM, sheets, calendar, payments. Everything works inside the systems you already run, so there's never a second copy of the truth.
04
WhatsApp, Instagram, your website and your back office. There's no queue, no office hours, and no limit on volume when a promotion takes off.
05
Tricky cases come to you with the full context. Each month we review every escalation and failed run with you and use it to improve the system.
Channels
WhatsApp Business APIInstagram DMFacebook MessengerWebsite chat widgetEmail & SMSOperations
AutomatePulse POSGoogle Sheets & DriveGoogle Calendar / OutlookInventory & ERP exportsCustom REST APIsCustomers
HubSpotZoho CRMAutomatePulse CRMCustomer portalAirtable / NotionCommerce
ShopifyWooCommerceStripeLocal payment gatewaysBank & wallet links06 — Where it applies
07 — Why AutomatePulse
Each agent and workflow is set up around your process, products and tone. It's not a template with your logo added.
AI agents, automations, POS and CRM from one team, so there's no finger-pointing between vendors when something needs fixing.
One clear monthly package with no per-message surprises, no overseas support hours and no time-zone gap when you need help.
Self-hosted automation, daily backups and full exports whenever you ask. You own your customer records, not the platform.
Send us a message and see how fast an agent answers. We start with a short call to map your workflow before we build anything.